Privacy Policy

1. Information we collect

We collect the following categories of information:

• Account information. Your name, email address, company, and authentication details when you create a workspace.
• Billing information. Payment is processed by our payment provider (Stripe). We do not store full card numbers on our servers; we retain a customer reference, plan, and billing status.
• Configuration you provide. Your ideal customer profile criteria, the public LinkedIn profiles you choose to monitor, and your integration settings (e.g. Slack, webhooks).
• Lead and engagement data. Publicly available engagement signals (likes, comments, reposts) on the profiles you monitor, and associated business contact data we enrich for matching leads (such as name, role, company, work email, and phone).
• Usage and device data. Log data, IP address, browser type, and product usage events used to operate and secure the Service.

2. How we collect engagement and contact data

Saava works only with information that is publicly visible or available through standard business-data providers. We do not require your LinkedIn password, we do not automate or operate your personal LinkedIn account, and we do not install browser extensions. Contact enrichment is performed through third-party data providers for leads that match your criteria.

3. Cookies, analytics & visitor identification

On our public website we use cookies and similar technologies, and we work with third-party analytics and visitor-identification providers, to understand traffic, measure marketing, and recognize business visitors. These may include:

• Product & marketing analytics (e.g. Vercel Analytics) to measure page views and conversions.
• Advertising pixels (e.g. the Meta Pixel and Conversions API) to measure and optimize our ad campaigns, including sharing hashed identifiers with the ad platform.
• Business visitor identification (e.g. RB2B) which may associate a website visit with a company or professional profile using IP and related signals.

These run on our marketing pages, not inside the authenticated product. You can control cookies through your browser, opt out of interest-based advertising via your ad-platform settings, and contact us to request that we not identify your visit. Where required by law, we obtain consent before using non-essential tracking technologies.

4. How we use information

• To provide, maintain, and improve the Service.
• To qualify and deliver leads according to the criteria you set.
• To process payments, manage subscriptions, and prevent abuse.
• To send transactional messages and, where permitted, product and marketing emails (you can opt out at any time).
• To comply with legal obligations and enforce our terms.

5. How we share information

We do not sell your personal information. We share information only with:

• Service providers who process data on our behalf (e.g. hosting, database, email delivery, payment processing, and data-enrichment vendors), bound by confidentiality obligations.
• Integrations you enable, such as sending leads to your Slack workspace or an outbound webhook you configure.
• Legal and safety recipients when required by law or to protect our rights, users, or the public.
• A successor entity in connection with a merger, acquisition, or sale of assets.

6. Data retention

We retain information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your workspace data as described below.

7. Security

We use industry-standard safeguards to protect information, including encryption in transit, access controls, and tenant isolation. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your rights and choices

• Access, correct, or delete your account information.
• Wipe your workspace data from within the Service settings.
• Opt out of marketing emails via the unsubscribe link or settings.
• Request that we remove a specific monitored profile or lead record.

Depending on your location, you may have additional rights under laws such as the GDPR or CCPA. To exercise any right, contact us at the address below.

9. International transfers

We may process and store information in countries other than where you live. Where required, we use appropriate safeguards for such transfers.

10. Children

The Service is not directed to individuals under 18, and we do not knowingly collect their personal information.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date above and, for material changes, provide additional notice.

12. Contact us

Questions about this policy or your data? Email us at privacy@saava.io.